Trust & safety

Report a listing

See something that shouldn't be on Cradl? Tell us and we'll review it quickly.

What to report

Anything that puts a child or a parent at risk.

  • Recalled or crash-damaged safety equipment
  • Counterfeit or misleading listings
  • Requests to pay outside Cradl
  • Harassment or abusive messages

How to report

Open the listing and use the report action, or email the details to support@cradl.site with the listing link.

What happens next

Reports are reviewed by an admin, usually within one business day. Listings that break the rules are removed and repeat offenders lose selling access.

Emergencies

If you believe someone is in immediate danger, contact the SAPS on 10111 first. Cradl is not an emergency service.