Trust & safety

Community rules

Cradl works because parents look out for each other. These are the ground rules.

Be honest

Describe condition accurately, disclose damage, and use your own photos of the actual item.

Be safe

Don't list prohibited or recalled items, and follow the guidance in the Safety Centre when meeting in person.

Be respectful

No harassment, discrimination or spam in messages. Everyone here is a parent or caregiver.

Keep it on Cradl

Pay and communicate through Cradl. Moving off-platform removes your escrow protection and is the single most common scam pattern we see.